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91quanji Terms for Your Account

These terms set the rules for your account, your balance movement and the content you can use here.

Account rulesLocal lawVerificationAccessUpdates
91quanji 91quanji Terms for Your Account
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Where To Raise a Terms Query

If you need help with a clause, use the contact path inside your account so we can match the request to the right record. Live chat works well for a quick clause check, email gives you a written trail, and the form helps when the issue sits behind a login or device change. We will reply in clear English and point you to the wording that applies to your account.

Team online

Live chat

Open chat from your account menu and tell us which clause needs a closer check. We can point you to the exact wording and explain what it means before you continue.

Email thread

Use email when you want a written trail of the question, the clause number or the time you raised it. We keep the thread together so you can refer back to the same reply later.

Form request

Send a form request if you are blocked by a login issue, a device change or a sensitive account setting. We route it to the team that handles terms and access checks.

DATA AND ACCESS

How We Keep Records Safely

We keep terms-related records only as long as they are useful for account service, dispute handling, security checks and legal duties.

Data scope

We use the details you give us to open, verify and service your account, then keep only what we need…

Cookie state

Session cookies help the page remember where you are in the account flow and keep security checks intact.

Account security

We may ask for a password reset, device check or identity match before we change sensitive account settings.

Record retention

We keep account records for as long as needed to settle disputes, meet legal duties and show how a decision…

Change requests

If your details change, send the new name, contact number or payment reference through your account channel.

Contact rights

For any correction, access or deletion request, use the support route listed here and include enough detail for us to…

Questions About These Terms

These questions focus on how the terms work in practice: acceptance, changes, verification, access and record keeping. If you want a straight answer before you continue, start here and then use the support route in your account if your case needs a closer check. We keep replies tied to the current wording on this page, so you can see which clause applies to your situation.

They apply as soon as you open an account, sign in or use any part of the site. If you do not agree, pause before you continue and ask us to check the clause that concerns you.

Yes. We may update them when the law, our security checks or our account process changes. The current version on this page controls the relationship until a newer version appears here.

Send a correction request through the support path in your account. We will compare it with our records, update what we can verify, and tell you if any part needs extra proof.

Access can be limited if local law does not permit use, if a security check fails, or if we need to look into a breach of these terms. We will restore access once the issue is cleared.

We keep the records needed to run the account, settle disputes and meet legal duties. When the reason to keep them ends, we remove or anonymise them where possible under our retention schedule.

Use live chat, email or the form listed in the support section. Include the clause name or screenshot so we can point you to the exact wording and answer in context.

Yes. Eligibility and access depend on local law, and the site is available only where local law permits. If a rule changes, the affected part of your account may pause until we can comply.