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Your Privacy Starts Before Account Opening

91quanji puts account data, wallet checks, cookie choices and privacy requests into one clear policy, so you know how your records are handled before you open an account.

Account data scopeCookie choicesMalaysia wallet checksPrivacy request path
91quanji Your Privacy Starts Before Account Opening
REQUEST PATHS

Reach Us About Privacy Requests

Privacy requests work faster when you contact us from the same account or email address used in the lobby. We may ask for a matching login detail or wallet reference before changing, exporting or deleting data, because privacy changes can affect account access. We aim to reply with the next step, the records involved and any reason a record must be kept for legal or safety purposes.

Team online

Live chat privacy help

Use live chat after logging in when you need quick help with cookie choices, account data access or a privacy request status. We may move sensitive matters to email for a clearer audit trail.

Email privacy desk

Send requests to [email protected] with your account email, request type and any wallet reference from Touch 'n Go, GrabPay, Boost dan FPX. Avoid sending card photos unless we ask for them.

Account message record

The account message centre keeps privacy replies in one place, including confirmation of data changes, cookie preference changes and retention outcomes. Keep your login secure so only you can read those messages.

ACCOUNT CARE

Controls We Use For Your Data

We handle privacy as part of the account flow, not as a separate afterthought.

Account data collection

We collect your name, contact details, login records, device signals and account activity needed to create and protect your account.

Wallet record handling

Touch 'n Go, GrabPay, Boost dan FPX records help us match deposits, withdrawals and refund checks to your account.

Cookie preference control

Cookies help remember login state, language choice and security checks.

Login security checks

When a new device signs in, we may compare IP, browser and device signals against prior account activity.

Retention decisions

Some records can be removed after a privacy request, while payment and dispute records may need a longer retention period.

Correction requests

If your name, email, phone number or wallet reference is wrong, contact us from your account or registered email.

Privacy Policy Questions For 91quanji

These answers explain how the Privacy Policy works when you open an account, use the lobby, manage payments or contact support. If your request involves account access, wallet records or a legal duty, we may need to confirm your identity before we act. For any matter not covered here, contact the privacy desk and we will route it to the right team.

It covers account registration details, login activity, device signals, wallet records, support messages, cookie choices and privacy request records. It also covers data created when you manage access or ask us to change account details.

Contact us from your logged-in account or registered email and state that you want access to your personal data. We may confirm account ownership before sending a file or summary of eligible records.

Yes, you can ask us to correct details such as your name, phone number, email or wallet reference. We verify the request first because changes can affect login recovery, withdrawals and privacy replies.

We share only what is needed to process or verify wallet activity through Touch 'n Go, GrabPay, Boost dan FPX. That may include account references, transaction status and checks needed to resolve payment issues.

Cookies help keep you signed in, remember basic preferences and support account security checks. If you block cookies in your browser, some account actions may require extra confirmation before they can proceed.

You can request deletion by contacting the privacy desk. We will remove data that no longer needs to be kept, but some payment, dispute or security records may remain for legal or safety reasons.

Our privacy desk handles requests sent through live chat, account messages or [email protected]. If your request concerns wallet records or account security, the reply may involve those specialist teams too.